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How was the ISO 20252 developed?

ISO 20252 Market, Opinion and Social Research Solutions.

This Standard provides international recognition of quality systems management for market, opinion and social research.

Implementing this standard requires;

  • Documented Systems – see our Quality Manual Package
  • Compliance to your systems – see our Procedures Package
  • Traceability of systems – see our Forms and Templates Package
  • Records Management

Certification by a third party audit group for initial certification and thereafter annually as a surveillance audit.

Who is the ISO 20252 relevant to?

Any research provider throughout the world, regardless of company size, the type of research undertaken or target markets. Without it, you are starting behind the rest of the pack, particularly when trying to attract new and overseas clients.

What practical benefits does the ISO 20252 provide?

The ISO 20252 lays out a quality management system that provides common terms and definitions for companies involved in commissioning and purchasing market and social research services.

This means:

  • increased market access and growth through demonstrated compliance with and understanding of overseas and local markets
  • greater transparency from improved quality control of yours and sub-contracted work
  • improved efficiencies by streamlining procedures and services
  • better risk management and continual improvement via constant assessment and review processes
  • ensured compliance with regulations and codes, both local and abroad

What is ISO?

ISO is the International Organization for Standardization and is the world’s largest developer and publisher of International Standards.

ISO is a non-governmental organization that comprises a network of the national standards institutes of 157 countries, one member per country, with a Central Secretariat in Switzerland that coordinates the system.

ISO 26362 Access Panel Management

To be developed.